Upgrading Account?

 Music Forums Bugs, Questions, & Technical Help Upgrading Account?  
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91lespaul
ubw rookie
ubw rookie



Joined: Feb 23, 2010

Posts: 155

Posted: Wed Apr 21, 2010 5:04 am Reply with quote

So, I tried upgrading my account from Free Trial to Basic level. Went through PayPal, completed transaction, then it wanted me to "create" an account.

I don't want a NEW account, I want my CURRENT account upgraded. Don't want to reload songs and lose stats.

Admin Help please.
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minusme
Site Admin



Joined: Jan 25, 2004
Location: New York
Posts: 3761

Posted: Wed Apr 21, 2010 5:47 pm Reply with quote

If you upgrade through the page manager, the upgrade is automatic. If you upgraded through the signup form on the home page, we have to upgrade you manually.

Let me know your band name, and we will get you upgraded ASAP!

Thanks,
Ron
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91lespaul
ubw rookie
ubw rookie



Joined: Feb 23, 2010

Posts: 155

Posted: Thu Apr 22, 2010 5:30 am Reply with quote

Looks like it was taken care of. Not sure if it just took some time to update, or if someone went ahead and corrected it.

Either way, Thanks! Issue resolved.
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