Can't add songs...help! - Where are the administrators???

 Music Forums Bugs, Questions, & Technical Help Can't add songs...help! - Where are the administrators???  
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LetitiaLindeque
ubw newbie
ubw newbie



Joined: Aug 13, 2008
Location: South Africa
Posts: 9

Posted: Fri Feb 26, 2010 1:23 pm Reply with quote

Hi,

Please can you help me - I currently have no songs uploaded on my artist account, however when I try to upload a song its says I'm using 145% of my free space???

Please can you sort this out? Or cancel the account then I can recreate it?

THANKs!! Laughing

EDIT: The above was posted on 26 Feb 2010 - no feedback has been received - it is the 6 Mar 2010 2 weeks aleady. Please? Where are the admins??
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minusmetoo
moderator



Joined: Aug 09, 2004
Location: New York
Posts: 209

Posted: Sat Mar 20, 2010 2:44 pm Reply with quote

Hi Letitia.

I apologize for the late response. It's not my regular job to check the forums, so I just saw this. I went into your page and saw that you were correct about not having any space. What happened is that you still had a video on file with us from when you were a paying member. Since you are now on the trial plan, you don't have a video page, so you couldn't see that that is what was taking up the space. I've removed the video, and you now have all your space back.

We look forward to hearing your music. Best of luck!!

Shannon
admin@unsignedbandweb.com
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LetitiaLindeque
ubw newbie
ubw newbie



Joined: Aug 13, 2008
Location: South Africa
Posts: 9

Posted: Thu Mar 25, 2010 8:55 am Reply with quote

Hey, only saw this now - thanks very much I will try and upload a few songs!!!
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